Advocacy Volunteers needed to help adults with learning disabilities to speak out about important things in the lives. One-to-One Advocacy Caseworker involves speaking out or supporting an individual to speak out about their needs, views and wishes and the following:
- Gathering and presenting up to date information to ensure the client can make informed choices and NOT giving advice.
- Listen to service users and discussing options NOT imposing views or opinions
- Corresponding with professionals or family members with the service users permission.
- Representing the clients expressed views but NOT taking action independently
- Agreeing a plan of action and identifying initial actions, outcomes and timescales but NOT being prescriptive or inflexible.
- Where a client cannot give clear instructions taking time to get to know them and seeking alternative forms of communication.
Attitudes and values
- Commitment to helping others take control of their lives .
- Non Judgemental attitude.
- Understanding and empathetic.
- Willing to challenge discrimination and prejudice.
- Commitment to equal opportunities practice ie challenging racism, sexism, ageism and disability.
- Commitment to client confidentiality.
- Patience, sense of humour, reliability, commitment, enthusiasm.
Skills and experience
- Experience working with people with learning disabilities (desirable).
- Good listening and verbal communication skills (essential).
- Experience of supporting someone through a difficult situation (eg making a complaint) or advocacy experience.
- The capability to assist and support people who may be disempowered, vulnerable and distressed.
- The skill to assist and support people to speak up for themselves.
- The ability to separate your own views from that of other peoples.
- Interest in developing new skills.
Time committment: 15 hours per month, between Monday - Friday.
Will require a criminal record check (DBS), and references.